Vineet nayars employees first, customers second the. Have you ever tried to shake things up to find a solution. Vineet nayar is former ceo of hcl technologies and founder of sampark foundation. He was able to take the it services firm hcl technologies on that journey from losing. Turning conventional management upside down by vineet nayar isbn.
Leadership is about exercising leadership by mobilising the resources one has. Lead and sme with history of leadership, strategic planning, and delivery effectiveness. Fd mobile subscription want to connect with less than 500 selective companies. Vineet nayar founder and chairman sampark foundation. He is the former chief executive officer of hcl technologies 2007, founder chairman. Nayar joined hcl technologies in 1985 after earning his m.
Nivas infosys 52921590w singapore business directory. I read this book when a person from hcl was going to visit my department for a seminar. Turning conventional management upside down, he describes how hclt successfully left behind outdated. Vineet nayar quotes author of employees first, customers. A case study of multidimensional leadership theory application in a global organization. In both his ted talk and his book employees first, customers second, vineet discusses how. He recommends an alternative that includes some unconventionaleven radicalmanagement practices. Read more about can anant gupta continue vineet nayars dream run at hcl.
Vineet nayar has produced a summarized account of the turnaround he helped mastermind at hclt, a leading indian it company in this book. It was incorporated on 23 december, 1931 and is located in kolkata, west bengal. Ankit nayar deputy general manager tvs supply chain. Published by user, 7 years ago vineet nayars employees first, customers second efcs is a first person ceo account of the transformation of their enterprise. Leaders interview with vineet nayar, vice chairman and.
Explore the takhar, navneeta business page in berkeley, ca. One of two business philosophies dominate organizations today, customers first or employees first. For hcl chief executive vineet nayar success means. Ojus atm in domlur, bangalore book appointment, view. This managerial approach was created to drive an inverted organizational structure, create transparency and accountability within. The book is a refreshing and frank look at the challenges facing leaders looking to transform their company, culture and employees. But for vineet nayar, ceo of new delhibased hcl technologies, one of indias largest it firms, the slowdown does not. In this candid and personal account, vineet nayar hclts celebrated ceorecounts how he defied the conventional wisdom that companies must put customers first, then turned the hierarchical pyramid upside down by making management accountable to the employees, and not the other way around. Our first tenet is employees first, customers second.
The business current operating status is ceased registration with registered address the business principal activity is in other education n. It industry veteran vineet nayar on friday stepped down from the board of indias fourth largest software services firm, hcl technologies, to devote more time to his foundation. Shriram life insurance customer care and toll free number. Fd for all a free search tool for refining companies. Fd subscription online subscription for continuous prospecting. At hclt, vineet nayar adopted an employees first structure in which management is accountable to employees, as well as the other way around. Turning conventional management upside down hclts success resulted from putting employees first, especially those working in the value zone where company and customer interact. Search our database of over 100 million company and executive profiles. Vineet nayars turnarond story is one of the masterpiece of evolving nature of. Vineet nayar sells hcl technologies shares worth rs 3. Bata india ltd company information, financial reports. Vineet nayar is chief executive officer of hcl technologies, the indiabased global information technology services company, and author of employees first.
Vineet nayar quotes showing 11 of 1 the role of the ceo is to enable people to excel, help them discover their own wisdom, engage themselves entirely in. Today, sampark foundation is transforming learning outcomes for 7 million children studying in 76,000 schools in uttarakhand, chhattisgarh, himachal pradesh, haryana, uttar pradesh and jharkhand. In 2005, vineet nayar became the leader of indian it and consulting company hcl technologies. While accounts of this sort often risk turning into an advertorial for the company or the ceo, in this case i would say the author managed to successfully thread the thin line and deliver content first, with the company itself remaining more in the. Technology business research, an independent technology market. In todays column i interview vineet nayar, ceo of hcl technologies. One such ideaputting employees first and customers secondsparked a. Hcl technologies ceo vineet nayar responded to the recent global. Buy employees first, customer second book online at low.
Applying leadership pricipals6 1\1 question 1 vineet. One such idea putting employees first and customers second sparked a revolution at hcl technologies, the it services giant. This case study is an excellent example of how different types of parties can be brought together in a large scale transaction and how the original energy of those early meetings can be lost over time. Vineet nayar vice chairman and ceo at hcl technologies. Contact here for books,stationery items in mumbai, maharashtra. Vineet argues that how it got to be one of the worlds largest it firms is by putting employees first and customers second. Employees first, customers second book by vineet nayar. So we said, why dont we turn the conventional wisdom upside down and say employees first and customers second. Nayar has been appointed senior advisor to the company as well as hcl corporation, the holding company of the hcl group. Hcl technologies vicechairman and chief executive officer mr vineet nayar sold his entire stake in the company for rs 3. And i am trying to do just that as i search for new leadership that will lead the way to find the solutions for a better tomorrow. View vineet nayars profile on linkedin, the worlds largest professional community.
In this candid and personal account, vineet nayarhclt s celebrated ceo recounts how he defied the conventional wisdom that companies must put customers first, then turned the hierarchical pyramid upside down by making management accountable to the employees, and not the. Vineet nayar sold 27,00,000 equity shares of rs 2 each 0. Wondra found that the human spirit is what makes a successful employee. View vineet nayars profile for company associations, background information, and partnerships. See the complete profile on linkedin and discover sapnas connections and jobs at similar companies. Takhar, navneeta berkeley, ca business information. The company has nine directors ravindra dhariwal, akshaykumar narendrasinhji chudasama, and others. View ankit nayars profile on linkedin, the worlds largest professional community. I know it is to be found beyond established pinnacles. Can anant gupta continue vineet nayars dream run at hcl. Vineet cofounded sampark foundation with his wife, anupama nayar, back in 2005. In 2005, vineet nayar became the leader of indian it and consulting. See the complete profile on linkedin and discover vineets connections and jobs at similar companies.
Hcl technologies and nayar leadership case study by. Turning conventional management upside down kindle edition by nayar, vineet. Why i put my employees ahead of my customers forbes. Employees first structure in which management is accountable to employees, as well as the other way around. As a result, 25,000 people looked up to him and waited for his direction. In this candid and personal account, vineet nayarhclt s celebrated ceorecounts how he defied the conventional wisdom that companies must. The employees first movement even reaches into health care. My bet is that we will find it in the refreshingly new approach of generation y. View sapna nayars profile on linkedin, the worlds largest professional community. Your bestselling book employees first, customers second. Under him, hcl technologies has seen spectacular rates of growth, far ahead of industry numbers. A free inside look at navneet publications india salary trends based on 9 salaries wages for 9 jobs at navneet publications india. One such ideaputting employees first and customers secondsparked a revolution at hcl technologies, the it services giant.
Employees first, customers second corporate rebels. Sapna nayar local account manager astrazeneca linkedin. His philosophy of employees first, customers secondone that goes against the dominant management theory of keeping customers first has been recognized as delivering results. Should employees really come first in a company as i have very publicly suggested and as we have implemented as a policy at hcl. Download it once and read it on your kindle device, pc, phones or tablets.
Vineet nayar is author of the highly acclaimed management book employees first, customers second. Book appointment, consult doctors online, view doctor fees, contact number, address for ojus atm dr. Nivas infosys was incorporated on 7 june 2000 wednesday as a sole proprietor in singapore. Vineet nayar is an acknowledged management visionary and a radical thinker who architected the companys employee first, customer second efcs strategy, which transformed hcls business, starting in 2005. Vineet nayar actually exercised adaptive leadership where he first judged the situation and shaped up the solution as per the requirements. It is a title very similar to one of the key books that influenced happy ltd from its earliest days. Employees first, customers second that is the core philosophy of hcl technologies and the title of the new book by its ceo, vineet nayar. Vineet nayar, vice chairman and ceo of hcl technologies hclt, believes this must change. Books videos opinion sponsor collaborations reports student fellows newsletter. Use features like bookmarks, note taking and highlighting while reading employees first, customers second. Vineet nayar born 1962 is an indian business executive, author and philanthropist. Vineet nayar previous president for hcl technologies limited. Sounds radical, but when he explains, it makes sense. Employees and customers arent first leadership freak.
Book appointment, consult doctors online, view doctor fees, contact number, address for neha nandwani dt. Neha nandwani in piplod, surat book appointment, view. Vineet nayar assistant vice president major incident. He is also author of the highly acclaimed management book employees first, customers. Vineet nayar steps down from hcl tech board business. Vineet nayar steps down from hcl technologies board. In this candid and personal account, vineet nayar hclts celebrated ceo. The first step that hcl took was to create unhappiness.
1286 955 117 1568 1541 1398 1009 1546 18 443 579 1258 695 66 51 352 622 912 1214 49 1523 1266 641 253 500 692 718 1230 258 443 464 217 688 430 1292 327 1385 665 328 1199 651 853 1159 419 577 1434 73 1433 100